Raptor 2 Shipping
The vast majority of boards from this last batch of 250 have been completed, and have been sent to our forwarder to be arranged for final shipment. Most of our waiting Raptor 2 customers should have already received their tracking information, but if you haven't, you can expect to receive your shipping confirmation email the week of 8th October and onwards.
There are still a small proportion of boards that require electronics to be completed, but these should be ready prior to the end of October for shipping.
Raptor 2s coming off another pallet
- What do I do if i'm not going to be home to receive a shipment?
- Why isn't my tracking number updating?
Parts and Accessories stock
We have finally received shipment of our 90mm outwheels, so they're back in stock! Any customers who've been waiting for their orders on these (and/or replacements) should be receiving these very soon (or already received them.)
The width of these outwheels has been modified to 78mm in order to have a more precise fitment to our Ghost motors (both black and silver variants). The diameter of all outwheels remains unchanged.
Although this change was not 100% necessary, it was implemented as it can help to prevent premature splitting of outwheels that might occur with a lot of carving, in particular for our heavier riders.
This, unfortunately, has added delays to us receiving our 97mm and 100mm outwheel stock. We expect to be receiving stock of these during this month. More to come in the next update.
Nano-X remotes still in stock and ready to ship!
Are your black motors stuttering?
Stuttering may be a symptom experienced by some Raptor riders whose boards have black motors. If you are experiencing this problem, please follow this guide to remedy the software issue.
Have silver motors and messed up some settings?
Although we do not recommend that most users change the settings on their new Raptor 2s (as they have been optimised by our team already for great performance), we do appreciate that some more experienced DIYers will like to adjust their Raptor 2's settings, and also that sometimes it's possible to mess them up!
If you have silver motors and have changed your settings causing your R2 to stop functioning correctly, please follow this guide to reset things back to factory default.
*Note: Please do not use the black motor guide for silver motors, and vice versa.
RAPTOR WORLD TOUR
Barcelona - Aug 5th
Paris - Aug 11th
Amsterdam - Aug 18th
And London. - Aug 25th
LA - Sept 15th
San Francisco - Sept 16th
Chicago - Sept 18th
New York City - Sept 22nd
Toronto - Sept 29th
Montreal - October 6th
Vancouver - Oct 14th
San Diego - October 18th
And finally Las Vegas, where we will be participating in the Esk8 Renegade event. Oct 19th-21st.
FOCBOX Unity nears 100% readiness
The final touches of the FOCBOX Unity have been sampled and are being tested for use during final production.
Pictured below are the silicone casing (note, the final version will be a vibrant orange colour), and how the Unity appears as a complete module (bottom right).
With all we've learnt from this production batch, we are extremely happy overall with our decision to focus on quality, even at the expense of slower production. Our latest customers who've received boards, have seen the benefits of this, and have had many great things to say about their newly-received Raptor 2s.